Contact Us

Loan Customers

Toll Free: 800-266-7661 

Email Loan Servicing*

*E-mail is not necessarily secure against interception. If your communication is very sensitive, or includes personal information such as your account numbers, credit card number or social security number, you may want to call us or send it through the U.S. Post Office.

Deposit Customers

Online Accounts: 517-679-6485

Online Account Toll Free: 833-668-1003

East Lansing: 517-351-3622

Traverse City: 231-995-4220

Grand Rapids: 616-538-6040

To report your ATM / debit card lost or stolen, please call 888-297-3416.  You can also report your card lost or stolen via Online Banking or the FNBA Mobile app.

General Inquiries

Toll Free: 800-968-3626

Mailing Address

First National Bank of America
PO Box 980
East Lansing, MI 48826

How Can We Help You?