Contact Us

Toll Free

Main: 800-968-3626

Loan Servicing / Customer Service: 800-266-7661

Email Customer Service*

*E-mail is not necessarily secure against interception. If your communication is very sensitive, or includes personal information such as your account numbers, credit card number or social security number, you may want to call us or send it through the U.S. Post Office.


East Lansing: 517-351-3622

Traverse City: 231-995-4220

Grand Rapids: 616-538-6040

To report your ATM / debit card lost or stolen, please call 888-297-3416You can also report your card lost or stolen via FirstLine™ Online Banking or the FNBA Mobile app.

Mailing Address

First National Bank of America
PO Box 980
East Lansing, MI 48826

How can we help you?