Branch Locations
We strive to meet the financial needs of our customers in the communities we serve. Come visit one of our branches in East Lansing, Grand Rapids and Traverse City.
Nationwide Customer Support
Main: (800) 968-3626
Mon. – Fri. from 8AM – 9PM (EST)
Sat. from 9AM – 3PM (EST)
Loan Servicing: (800) 266-7661
Mon. – Fri. from 8AM – 9PM (EST)
Sat. from 9AM – 3PM (EST)
Mortgage Lending: (833) 394-8404
Mon. – Fri. from 9AM – 6PM (EST)
East Lansing
Banking Support: (517) 679-6485
Mon. – Fri. 8:30AM – 6PM (EST)
Lobby Hours:
Mon., Tues., Wed. & Fri. from 8:30AM-5:30PM Thurs. from 8:30AM – 6:00PM
24 Hour ATM
Grand Rapids
Banking Support: (517) 679-6485
Mon. – Fri. 8:30AM – 6PM (EST)
Lobby Hours:
Monday – Friday 8:30AM-5:00PM
Traverse City
Banking Support: (517) 679-6485
Mon. – Fri. 8:30AM – 6PM (EST)
Lobby Hours:
Monday – Friday 8:30AM-5:00PM
Free ATM
We’ve partnered with Allpoint, the largest national surcharge-free ATM network with 55,000 ATMs in the US. By clicking on the link below, you will be directed to www.allpointnetwork.com where you can locate the closest ATM to you.