Late Charges

Q. If my due date is different than the 1st of the month, when would a late charge be assessed?
Late fees are assessed according to the terms of your note and cannot be changed. Please refer to your loan documents to determine how many days you have between your due date and the late charge assessment date.

Q. If my contract has a 15-day “grace” period, when would a late charge be assessed?
Late charges are assessed at the end of the day on the 16th day after your due date. For example: If your payment is due on the 1st of the month, a late fee will be charged as of the end of the day on the 16th.

Q. How much time should I allow for my payment to reach First National Bank of America?
It is a good idea to allow seven to ten days for receipt of payment, particularly during holidays when mail volumes are heavy. If you don’t feel your payment will reach our office in time, please call (800)642-4578 to ask about other more immediate payment options. To avoid the worry of a late payment, First National Bank of America offers an automatic payment option that will make your payment automatically each month from the bank account of your choice. Call our customer service department at (800)266-7661 for more information. Monday through Friday, 8:00 AM to 5:30 PM ET and Saturday from 9:00 AM to 1:00 PM ET.