I am escrowed for taxes and I received a tax bill. What do I do?
If you have an escrow account, we will pay your real estate taxes for you using your escrow account. Please send us your tax bills if you receive them. It is your responsibility to pay non-real estate bills (such as water, sewer, or solid waste) or any other supplemental tax bills that are not included in the regular real estate bill.
Please forward the tax bill to: First National Bank of America Attn: Tax Department P.O. Box 980 East Lansing, MI 48826

What should I do if my tax payments are not escrowed?
If you do not have an escrow account, you are responsible for paying your property taxes directly. You are expected to pay the full amount of the taxes owed on or before the date they are due. Once you have paid your property tax bill please forward a copy of the payment receipt to:
First National Bank of America Attn: Tax Department P.O. Box 980 East Lansing, MI 48826

I would like to have First National Bank of America set up an escrow for taxes and/or insurance. What should I do?
If you wish to establish an escrow account, contact our Escrow Department at: (800) 266-7661.

I just received my escrow analysis. Why did my monthly escrow payment increase?
An escrow payment is increased after an escrow analysis has been performed by First National Bank of America in which the property tax or hazard insurance amounts have increased from the previous year. First National Bank of America pays your taxes and/or insurance in the amount billed by your tax collector or insurance company. Please contact your local tax collector or insurance company for information pertaining to tax amounts, increases or decreases, assessed values, tax rates, copies of your tax receipts and insurance premium information.

What is a Homestead Exemption? How do I qualify?
A homestead exemption is granted by the county tax department. It may reduce the property taxes paid by the property owner. You may be eligible for a Homestead Exemption depending on your age and where you live. Call your tax collector to determine if you qualify and how to apply. First National Bank of America cannot apply for you. If you do qualify, please send a copy of the completed homestead exemption form to:
First National Bank of America
Attn: Tax Department
P.O. Box 980
East Lansing, MI 48826