Invoices

I don’t have an invoice. How do I make my payment?
Pay online:
Access FNBA.com
Select “Make Your Loan Payment On The Internet”
there is a $2.00 service fee

You may send your payment by regular mail to:
Attn: Payment Processing
First National Bank of America
P.O. Box 980
East Lansing, MI 48826
(Please include your account number on the bottom of your check.)

Overnight/express mail can be sent to:
Attn: Payment Processing
First National Bank of America
241 East Saginaw
East Lansing MI 48823

Western Union Quick Collect:
at any Western Union service provider.

Pay by phone:
Call our customer service department at (800) 266-7661
You will need a blank check, and the bank routing numbers on the bottom edge of the check. There is a $5.00 fee to pay by phone.

At one of our 3 branch locations:
241 E. Saginaw                                              4660 Kalamazoo Ave, SE                                              315 N. Division St.
East Lansing, MI                                            Grand Rapids, MI                                                           Traverse City, MI

Automatic Payment:
Automatic payments can be set up using our Auto Pay service. You will need to complete an Auto-Pay enrollment form, available by calling customer service at (800) 266-7661 ext. 8904, or
CLICK HERE to print the form and mail it to First National Bank of America.

I never received my invoice, so why must I pay the monthly payment?
First National Bank of America provides a monthly invoice to better serve you. However, it is the borrower’s responsibility to make every payment on time whether or not an invoice has been received. If you need to make other payment arrangements, you may call our credit service department at (800) 642-4578 between the hours of:
Monday through Friday – 8:00 AM to 5:30 PM (Eastern Time)
Saturday – 9:00 AM to 1:00 PM (Eastern Time)