How to Contact Us and Our Hours

Where can I send e-mail requests? [email protected]

What are your hours and phone numbers?

Customer Service

Phone: (800) 266-7661   Fax: (517) 336-0497

24-Hour automated loan information by phone

Phone: (833) FNB-DATA or 833-362-3282

Monday through Friday – 8:00 AM to 5:30 PM (Eastern Time)

Saturday – 9:00 AM to 1:00 PM (Eastern Time)

Credit Services (Payment issues)

Phone: (800) 642-4578

Monday through Friday – 8:00 AM to 9:00 PM (Eastern Time)

Saturday – 9:00 AM to 3:00 PM (Eastern Time)

Insurance

Phone(800) 266-7661 Fax: (517) 336-8429

Monday through Friday – 8:00 AM to 5:00 PM (Eastern Time)

Taxes and Escrow

Phone(800) 266-7661 Fax: (517) 336-8428

Monday through Friday – 8:00 AM to 5:00 PM (Eastern Time)

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