Contacting Us and Our Hours

What is your e-mail address to send requests? service@fnba.com

What are your hours and phone numbers?

Customer Service Phone: (800)266-7661

Fax: (517)336-0497

Monday through Friday – 8:00AM to 5:30PM (Eastern Time)

Saturday – 9:00AM to 1:00PM (Eastern Time)

Credit Services (Payment issues) Phone: (800)642-4578

Monday through Thursday – 9:00AM to 9:00PM (Eastern Time)

Friday – 8:00AM to 9:00PM Saturday – 9:00AM to 3:00PM

Insurance Phone: (800)266-7661

Fax: (517)336-0497

Monday through Friday – 8:00AM to 5:00PM (Eastern Time)

Taxes and Escrow Phone: (800)266-7661

Fax: (517)336-0497

Monday through Friday – 8:00AM to 5:00PM (Eastern Time)

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