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LifeLock Frequently Asked Questions

Q. Who is LifeLock?

Life Lock is a private company headquartered in Tempe, Arizona. The company began offering it's service in April of 2005. LifeLock is the largest and fastest growing identity theft prevention company in the United States.

Q. What does LifeLock do?

Life Lock places fraud alerts on your accounts. By placing these fraud alerts, you will be notified if you or someone else is trying to open a new line of credit. LifeLock also removes you from pre-approved credit card offers as well as junk mail lists.

Q. What is the price for the LifeLock service?

$99 / year OR $9 / month per adult
$25 / year OR $2.25 / month for children 15 and under
First National customers who enroll in LifeLock will receive the first 30 days FREE and a 10% discount for each additional month of service!

Q. Why do Children need protecting?

The identities of children are being stolen more often than you think. Criminals know they can use a child's information for years before being identified. By then, the thieves have run up major accounts and ruined credit for that child. We also help you obtain a work historyfrom the Social Security Administration to ensure that no income is being reported for your child's SSN.

Q. How big of a problem is Identity Theft?

According to the FTC, identity theft is the fastest growing crime in america. Roughly 10 million Americans have their personal information stolen and misused in some way every year, costing consumers $5 billion and businesses $48 billion annually.

Q. What is the most important part of the LifeLock service?

The overall peace of mind you'll get when you know you are proactively preventing identity theft.

Q. Who will represent me if my identity gets stolen?

LifeLock will act on your behalf in all matters regarding your identity until the issue is favorably resolved.

Q. How do I access my account after enrollment?

If you need to make a change to your account, contact client services at 1-877-LIFELOCK.

Q. Can I enroll other family members later?

Yes, call client services to enroll them.

Q. Who needs protection the most?

Any individual who has a social security number and assets to lose should be concerned with identity theft. While we have heard people say "I don't have anything for them to take," criminals are better than you at making major purchases with your information.


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